Privacy policy

Privacy Policy

Updated: August 25, 2026

Rough Seas LLC (“Rough Seas,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit www.roughseasproductions.com, purchase our products, register for an event, communicate with us, or participate in our email or text-message programs.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

  • Name, email address, telephone number, billing address, and shipping address
  • Account and registration information
  • Order and transaction information
  • Event and workshop registrations
  • Customer-service inquiries and correspondence
  • Reviews, survey responses, and other content you voluntarily provide
  • Email and text-message subscription preferences
  • Records showing when and how you consented to receive communications

Information Collected Automatically

When you visit our website, we and our service providers may collect:

  • IP address
  • Browser, device, and operating-system information
  • Website activity and navigation information
  • Referring website or source
  • Approximate location derived from an IP address
  • Cookie, analytics, and similar technology data
  • Payment Information

Payments may be processed through third-party payment providers. We may receive transaction details such as payment status, order amount, and purchase information. We do not necessarily receive or store your complete payment-card information.

2. How We Collect Information

We may collect information:

  • Directly from you when you make a purchase, complete a form, register for an event, subscribe to communications, or contact us
  • Automatically through cookies, analytics tools, and similar technologies
  • From service providers and business partners that help us operate our website and provide our services

3. How We Use Information

We may use your information to:

  • Process, fulfill, and deliver purchases
  • Manage event and workshop registrations
  • Send order confirmations, shipping information, pickup notices, and event reminders
  • Provide customer service
  • Respond to questions, requests, and concerns
  • Maintain customer accounts and business records
  • Send marketing emails or text messages when legally permitted
  • Inform you about products, events, workshops, promotions, and business updates
  • Personalize and improve our website, services, and customer experience
  • Measure website traffic and communications performance
  • Detect fraud, security incidents, and misuse
  • Protect our rights, customers, business, and website
  • Comply with applicable legal, tax, regulatory, and contractual obligations
  • Fulfill another purpose disclosed when the information is collected
  • Use information for another purpose with your consent

4. Cookies and Similar Technologies

We may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate our website, remember preferences, understand website use, improve performance, and support advertising.

You may adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

Third-party ecommerce, analytics, advertising, payment, and social-media providers may use their own technologies. Their collection and use of information are governed by their own privacy policies.

5. How We Disclose Information

We may disclose personal information:

  • To e-commerce platforms, payment processors, shipping providers, communications providers, analytics providers, contractors, and other vendors that perform services for us
  • To accountants, attorneys, insurers, and other professional advisers
  • To fulfill the purpose for which you provided the information
  • When you direct or consent to the disclosure
  • In connection with a merger, financing, restructuring, sale, or transfer of some or all of our business or assets
  • To comply with applicable laws, subpoenas, court orders, or government request.
  • To enforce our agreements or protect the rights, property, and safety of Rough Seas, our customers, or others
  • We may disclose aggregated or de-identified information that cannot reasonably be used to identify an individual.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Text-message opt-in information and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

6. Sale of Personal Information

We do not sell personal information or covered information for monetary consideration.

Nevada residents may submit a verified request to opt out of any future sale of covered information by emailing info@roughseasproductions.com with the subject line “Nevada Privacy Request.”

7. Text-Message Communications

When you voluntarily enroll in the Rough Seas text-message program, we may send:

  • Customer-care communications
  • Order and shipping updates
  • Event confirmations and reminders
  • Product announcements
  • Marketing messages
  • Promotional offers
  • Other Rough Seas business updates

Consent to receive marketing text messages is not a condition of purchasing a product or service. Message frequency varies. Message and data rates may apply.

Reply STOP to cancel.

You may also revoke consent through another reasonable method by contacting us at info@roughseasproductions.com. We will process valid opt-out requests as required by applicable law.

Reply HELP for help or email info@roughseasproductions.com.

Carriers are not liable for delayed or undelivered messages.

Please review our SMS Terms of Service at:
https://www.roughseasproductions.com/policies/terms-of-service

8. Your Privacy Choices

Depending on applicable law, you may have the right to request:

  • Access to personal information we maintain about you
  • Correction of inaccurate personal information
  • Deletion of personal information
  • Information about how personal information is used or disclosed
  • Withdrawal of consent for certain communications
  • Opt-out from certain uses or disclosures

To submit a request, email info@roughseasproductions.com. Include enough information for us to understand and verify your request.

We may retain information when reasonably necessary to complete transactions, comply with legal obligations, prevent fraud, resolve disputes, maintain appropriate business records, or enforce our agreements.

You may unsubscribe from promotional emails using the unsubscribe link in an email. You may cancel text messages by replying STOP.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and tax records, fulfill legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from accidental loss and unauthorized access, acquisition, use, alteration, or disclosure.

No method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Individuals under 18 may use the website or purchase products only with the involvement and permission of a parent or legal guardian.

If you believe a child has provided personal information to us improperly, contact info@roughseasproductions.com.

12. Third-Party Websites and Services

Our website may link to websites and services operated by third parties. We do not control and are not responsible for their privacy or security practices. We encourage you to review the privacy policies of third-party services before providing information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the updated policy on this page and revise the effective date.

When required by law, we will provide additional notice or obtain consent before materially changing how we use previously collected personal information.

14. Contact Us

For questions, concerns, or privacy requests, contact:

Rough Seas LLC
Email: info@roughseasproductions.com
Website: https://www.roughseasproductions.com

SMS Terms of Service

Effective Date: August 25, 2026

1. Business and Program Name

The Rough Seas LLC and Rough Seas Teas Text Messaging Program is operated by Rough Seas LLC  (“Rough Seas,” “we,” “us,” or “our”).

2. Consent to Receive Messages

By voluntarily providing your mobile number and opting in, you consent to receive recurring automated and non-automated text messages from Rough Seas at the number provided.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

You represent that you are the subscriber or customary user of the mobile number provided and are authorized to consent to receiving messages at that number.

3. Types of Messages

Messages may include:

  • Customer-care communications
  • Order confirmations and status updates
  • Shipping and pickup notifications
  • Event and workshop confirmations
  • Event reminders and scheduling updates
  • Product announcements
  • Marketing messages and promotional offers
  • Other Rough Seas business updates

4. Message Frequency

Message frequency varies depending on your orders, event registrations, account activity, and promotional campaigns.

5. Message and Data Charges

Message and data rates may apply. Contact your wireless carrier for information about your text-message and data plan.

6. Cancellation and Revocation of Consent

Reply STOP to cancel.

You may also revoke consent through any other reasonable method, including by emailing info@roughseasproductions.com.

After submitting an opt-out request, you may receive one final text message confirming that your request was processed. We will honor valid revocation requests within the period required by applicable law.

After opting out, you will no longer receive text messages from the program unless you voluntarily enroll again.

7. Help and Support

Reply HELP for help or contact:

Email: info@roughseasproductions.com

8. Privacy Policy

Participation in the text-message program is governed by our Privacy Policy:

https://www.roughseasproductions.com/policies/privacy-policy

Text-message originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

9. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Delivery is subject to effective transmission by your wireless provider and is not guaranteed. The text-message program may not be available through every carrier or in every location.

10. Eligibility

You must be at least 18 years old or have the authorization of a parent or legal guardian to enroll. You must be the subscriber or authorized user of the mobile number provided.

If you change or deactivate your mobile number, you agree to opt out or notify us so messages are not sent to another person.

11. Changes or Termination

We may modify, suspend, or discontinue the text-message program or these Terms at any time. Updated Terms will be posted on our website with a revised effective date.

Your continued participation after updated Terms become effective constitutes acceptance of those Terms, to the extent permitted by law.

12. Contact Information

Rough Seas LLC, doing business as Rough Seas Teas
Email: info@roughseasproductions.com
Website: https://www.roughseasproductions.com